How to Work

R – Research
E – Evaluate
A - Analyze
C – Constrain
T - Task

How to Learn (Research)

A – Access
I – Identify
M - Memorize

Work and Workers

Human Driven Work or Mechanistic Work

Interaction Worker or Independent Worker

Conversations

For Possibility
Do we want to work together?
For Disclosure
On what basis?
For Action
Request/Promise
Offer/Accept
Report/Acknowledge

Levels of Control

Strategic
External to work process
Overall sponsor
Defines key deliverables/metrics

Executive
External to work process
Accountable/informed/consulted
Refines deliverables
Defines key Roles/Interactions/Activities

Management
Internal to work process
Responsible
Refines initial process
Facilitates/monitors process and its evolution

Users

Identity
Physical Location
Virtual Location
Relationships
User Type
Capabilities (knowledge and experience)
Organizational Authority
Characteristics

User Characteristics

Action
Shaper
Implementer
Finisher

People
Coordinator
Teamworker
Investigator

Cerebral
Plant
Evaluator
Specialist

Leader
Manager
Executive
Strategist

Activities

Units of work

Include one or more Tasks

Atomic
Transactional:
Failure of any Task => undo of all Tasks

Roles

Goals
Responsibilities
Interests and Agreements
Information (private)
References to other Roles
Capabilities (powers and permissions)
Process Authority

Speech Acts

Intended Manner
(aka Illocutionary Force)
Assertive
Directive
Commissive (Promise, Intention)
Expressive
Declarative
Intended Effect
(aka Performative)

Interactions

Asynchronous
Exchange of Information
Exchange of Intent (Speech Acts)

Resources

Offline / online
Information within Role
Atomic – digital
Shared by Role

States (Rules)

Pre-Condition
Post-Condition

Interaction Patterns

For deciding on next steps
Agreement
For doing work
Collaborative Transaction